No app downloads
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Seamless Tap Technology
Guests unlock rooms and curated digital content with their room key — no app, no friction.
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Gain Actionable Insights
Understand guest engagement and performance through real-time dashboards and reporting.
Zekeya™
What is Zekeya™?
What is Zekeya™ & Why It Works
Zekeya™ transforms your hotel room key into a seamless gateway to modern hospitality. With Just One Tap™, guests unlock their room and a curated digital experience—offers, entertainment, and insider tips—delivered directly to their phone, no app required. Zekeya™ uses the same proven NFC technology that powers Apple Pay and contactless payments—remixed to elevate the guest journey.
We created Zekeya™ to bring true personalization, convenience, and connection into the places where people relax, explore, and do business. Built by eSmart—a technology company with heart—Zekeya™ gives every guest their own personal digital concierge, right from the key they already hold.
From door locks to signage to in-room moments, every tap builds brand connection and drives new revenue opportunities. Behind the scenes, Zekeya™ gives your team real-time insights into guest engagement, helping you elevate service, optimize partnerships, and monetize your hotel’s digital footprint. It’s luxury, made effortless—and it’s what your guests deserve.
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"Because everyone deserves to have simple access to the information that enriches their lives"
J. Pate
Founder
Connect. Unlock. Experience. Zekeya™.
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Why Zekeya™?
Guests expect more than a key — they expect connection.
Today’s hotel guests want their stay to feel seamless, personal, and connected. But the typical guest experience is still fragmented. A plastic key opens the room — but that’s where the experience stops.Guests hunt for apps they don’t want to download.
QR codes often fail to scan.
Local experiences and exclusive offers stay hidden.
Meanwhile, properties miss the opportunity to connect with guests beyond the room — and leave sponsorship revenue untapped. They’re outdated, clunky, and don’t deliver the experience today’s users expect.
The result? Friction for guests. Lost revenue for hotels. Missed moments for brands.
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Taps Globally
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Impressions
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Distinct Users
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Supported Languages
Trusted by hospitality leaders, hotels, DMOs and event brands across the country
Zekeya™
We Understand
We understand the pressure to deliver standout guest experiences in a world that’s always changing. You want to modernize without disrupting your operations, and connect with guests without adding more to your team’s plate.
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No QR code confusion
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No complex tech setup
That’s exactly why we built Zekeya™!
We make it easy. We make it elegant. And we’re with you every step of the way.
You don’t need to overhaul your operations to deliver a modern, connected guest experience. You just need Zekeya™.
Turn every tap into an experience
How It Works
Choose Your
Engagement Points™
Decide where your guests will tap -- Zekeya™s (room keys), signage, business cards or wearables.
Define Your
Experience
Curate your digital content, menus, offers and moments you want your guests to discover with each tap.
Launch and
Connect
Go live. Your guests tap. You track engagement, drive revenue and deliver standout experiences — instantly and effortlessly.
Ready to deliver the experience your guests deserve?
Zekeya™ Success
Here's what happens when say Yes to Zekeya™
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Your guests rave about the experience
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Guests explore more and ask fewer questions
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Your team delivers modern hospitality with ease.
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Your brand becomes part of the stay—and the city.
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You unlock new revenue with every tap.
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You finally have insights into what guests actually engage with.
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You remain top of mind even after the stay.
Zekeya™ helps you serve people better, smarter, and more memorably — with Just One Tap™.
Why Zekeya™?
What happens if you don’t use Zekeya™?
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You keep printing paper that no one reads
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Guests miss moments that make their stay unforgettable.
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Your team answers the same questions again and again.
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Partners and sponsors lose visibility and impact.
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Your brand feels behind the curve
You’ve worked hard to bring people to your space. Don’t let them leave disconnected.
Zekeya™
a Trusted solution
“Our guests used to call the front desk for everything. Now they just tap their Zekeya™ — and it’s all right there.”
General Manager
Renaissance Hotel
“Zekeya™ shows promise in giving our guests a single place to find everything — events, tips, valet. It's going to change how we communicate.”
Assistant General Manager
Sheraton Hotels
“Sponsors finally get real engagement. For the first time we have real stats from physical impressions! It’s powerful.”
Event Coordinator for Virginia College Tech Conference
Tech Conference @Marriott Hotel
“We finally have real-time insights into what our guests value.”
General Manager
Marriott Hotel
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Taps across industries
Your brand in every Tap.
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Use Cases
delight your Guests with the Zekeya™ Experience
Every Engagement Point™ is a branded moment to connect, inform, and engage.
Tap to Enter
Room key to door → seamless access, no change to guest behavior.
(Familiar. Expected. Instant.)
Tap to Explore
Room key to phone → unlock curated city content, local offers, property guides
(Delivers value before your guest ever asks.)
Tap Around the City
Key meets signage → branded experiences beyond the hotel
(Placed at concierge, lobby, event spaces, and local partners.)
Staff Business Cards
Zekeya™ cards → tap to share contact info, links, and branded experiences
(Perfect for concierge, event sales, or management staff.)
Restaurant Menus
Tabletop signs or custom menu cards → tap to view menus, specials, and room-charge offers
(No QR clutter. No friction. Just tap.)
Cruise Ships
Zekeya™ “Passport” card → tap onboard or in-port for ship activities, itineraries, and excursions
(The key to the cabin AND the destination.)
Hosted Events
Custom Zekeya™ cards or badges → tap for event schedules, maps, speaker content, or sponsor offers
(From conferences to galas, it scales with your brand.)
Weddings & Banquets
Elegant Zekeya™ signage or guest cards → tap for itineraries, group discounts, personal messages
(Delight your guests with digital elegance on the biggest day.)
Personalize your solution
Where will your guests
Where will your guests
tap with Zekeya™™?
Zekeya™ transforms everyday items into moments of connection and engagement.
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Enhance everyday guest interactions
Zekeya™s (a.k.a. Room keys), staff business cards, guest passes, VIP badges — all become tap-enabled experience points™.
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Drive moments that matter
Deliver content, offers, and connection in moments your guests already expect to tap.
We have over 18 years of experience
Read More
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Bring static spaces to life
From lobbies to lounges to city streets, Zekeya™ signage invites guests to tap and explore.
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Extend your brand beyond the room
Transform static spaces into dynamic moments that connect your property to your city and partners.
We have over 18 years of experience
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Elevate VIP and event experiences
Enhance VIP experiences and high-touch events with Zekeya™-enabled wristbands, lanyards, or wearable badges.
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Keep connection moving with your guests
Perfect for conferences, cruises, galas, and multi-day experiences where connection moves with your guest.
We have over 18 years of experience
Read More
Hospitality moves fast. So should your guest experience. Request a Quote below
Request a quote
It’s time to Connect. Unlock. Experience. Zekeya™.
From the moment your guests walk through the door, Zekeya™ helps them connect, unlock, and experience — all from a tap. You already have keys, signs, and people. Let’s help them Zekeya™ to something better. Fill out info below for a personalized quote.
